Frequently Asked Questions
Find answers to the most common questions about HempDash. Can't find what you're looking for? Our support team is here to help!

Getting Started
What is HempDash?
HempDash is a hemp and CBD delivery service that delivers high-quality, legal hemp products right to your door. Based in the Dallas-Fort Worth metro area, we're a local, family-owned business specializing in quick delivery, quality products, and caring customer service.
Do I need a medical card to order?
No medical card required. You must be 21+ in Texas to purchase hemp/CBD products from HempDash.
Legal & Compliance
Is HempDash legal and compliant?
Yes, HempDash is legal in Texas. We only deal with hemp-derived products that adhere to the less than 0.3% Δ-9 THC limit mandated by the 2018 Farm Bill and Texas law. Every product we carry is derived from hemp and complies with all federal and Texas state laws. We comply with all laws and have every license and registration to operate.
Products & Effects
What products do you offer, and will they get me high?
We offer a diverse selection of hemp-derived products such as CBD oils, edibles, vapes, and topicals. Most products are non‑psychoactive and may help support relaxation. For those seeking a subtle high, we also carry specialty Delta-8 and Delta-10 THC products, which are less potent than actual marijuana and fall within legal hemp limits. Any product with psychoactive effects is clearly labeled as such.
Are your products lab-tested and safe?
Every product is third-party tested. Lab results (COAs) are available on each product page.
Delivery & Service
Where do you deliver, and how fast is delivery?
HempDash currently serves the Dallas-Fort Worth Metroplex with same-day and next-day delivery. When you order, you'll receive an estimated delivery time.
Do I need to show an ID for delivery?
Yes, we need to check an ID upon delivery to verify you're 21+. For pick-up orders, our driver will ask for a valid photo ID and adult (age 21 or up) to sign a form upon delivery. In case you won't be able to receive your order in person at delivery time, our driver won't leave it unattended. They'll attempt to reach you, then usually circle back later or the next day for a re-delivery.
Still Have Questions?
Our friendly support team is here to help you with any questions about our products, delivery, or services.